TurkLists.com — Privacy Policy
TurkLists.com ("Platform", "TurkLists", "we", "us", or "our") is a classified listing platform where users can publish listings, search products and services, buy/sell, discover businesses, and use community features.
We value the privacy of your personal data. This Privacy Policy explains what data we collect, why we process it, the legal grounds, who we may share with, retention periods, and your rights under Turkish Law No. 6698 on the Protection of Personal Data (KVKK).
This policy applies to TurkLists.com, related subdomains, mobile web experience, and TurkLists embedded components.
1. Data Controller
Unless otherwise stated, the data controller is TurkLists.
Contact: [email protected]
2. What personal data do we collect?
We may process personal data you provide directly or that is generated while using the platform.
2.1 Account and profile data
- name and surname
- email address
- phone number
- password data or hashed password records
- social login identifiers where applicable
- profile photo
- username
- account and communication preferences
2.2 Listing and user content
- listing titles and descriptions
- price, category, location, and listing attributes
- uploaded images and media
- message content
- comments, ratings, and feedback
- content shared in community areas
2.3 Technical and device data
- IP address
- browser type/version
- device and operating system
- session and error logs
- security logs
- network/connection metadata
2.4 Location data
- approximate location inferred from IP
- more precise device-based location where you explicitly permit it
2.5 Usage and interaction data
- search queries
- listings viewed
- clicks
- favorite actions
- messaging-flow usage data
- page visits
- session duration
- navigation patterns
2.6 Transaction and payment data
When paid tools are used, transaction-related data may be processed. We aim not to process raw card data directly.
- billing details
- payment confirmation
- order/transaction reference details
2.7 Support and communication data
- support requests
- email correspondence
- complaints and applications
- survey responses
- communication history
3. Why do we use personal data?
3.1 Service provision and operations
- account creation/login
- account management
- listing creation/publishing
- search and listing display
- messaging
- support
- paid services
3.2 Security, fraud prevention, and moderation
- fake account detection
- suspicious login review
- spam/abuse prevention
- duplicate listing detection
- rule enforcement
- system security
3.3 Service improvement and analytics
- performance measurement
- UX improvement
- search/listing quality enhancement
- error detection and optimization
3.4 Communications
- account/security notices
- service notices
- support responses
- administrative notices about listings/accounts
3.5 Marketing communications
Where you provide consent, we may send newsletters, campaigns, and promotional messages.
3.6 Personalization
- showing relevant categories
- highlighting local results
- limited content/ranking customization
3.7 Legal compliance
- record retention obligations
- responses to official requests
- tax/accounting duties
- dispute management
4. Legal grounds
Depending on context, processing may rely on: consent, contract performance, legal obligation, protection/exercise of legal claims, and legitimate interests (without harming fundamental rights).
5. Who may receive your data?
We do not sell personal data. Sharing is limited to need and legal framework.
5.1 Service providers
Infrastructure, hosting, email, analytics, security, support, payments, and moderation vendors.
5.2 Partners and integrations
- payment providers
- map services
- media services
- ad/measurement tools
- identity verification services
5.3 Public authorities
When legally required or based on valid official requests.
5.4 Corporate transactions
In mergers, acquisitions, restructuring, or asset transfers, under confidentiality obligations.
6. International data transfers
Transfers may occur in line with KVKK Article 9, based on adequacy decisions, standard contracts, appropriate safeguards, or legal exceptions.
7. Retention
Data is retained for legal or purpose-based necessity and then deleted, destroyed, or anonymized when conditions end.
- account data while active and for a reasonable period after
- listing/message records for service, security, and disputes
- billing records for legal retention periods
- security logs for limited periods
8. Your rights
- learn whether your data is processed
- request information about processing
- learn purpose and lawful use
- learn third parties receiving data
- request correction of incomplete/incorrect data
- request deletion/destruction where legal conditions apply
- request notification of correction/deletion to third parties
- object to adverse outcomes from solely automated analysis
- claim compensation if you suffer damage
9. How to exercise rights
You can submit requests to [email protected]. We may need to verify your identity. Under standard practice, response time is generally up to 30 days.
10. Data security
- access controls
- password security
- protection in transit
- logging
- system security controls
- authorization limits
- vendor oversight
11. Cookies and similar technologies
Please see our Cookie Policy for details.
12. Children's data
Some services are intended for adults. Where child-focused features exist, additional notices and safeguards may apply.
13. Policy updates
This policy may be updated due to product, legal, or operational changes. The effective date indicates the latest version.
14. Contact
For questions about this policy or personal data processing:
Email: [email protected]